You have the right to request a copy of the personal and business data we hold about you, including your account details, order history, and any technical documents you have submitted to us.

Simply email us at ryanlim@bairuifu.com.my. Upon request, we will permanently delete your personal records and purge any proprietary CAD files from our servers, provided there are no ongoing legal or transactional obligations.

We can provide your stored data (such as previous quotations and submitted drawings) in a structured, commonly used digital format (e.g., PDF or CSV) upon your request, making it easy for you to manage your records.

We use enterprise-grade encryption for all data transmissions (SSL). Access to your submitted CAD drawings is strictly limited to our engineering and estimation teams purely for the purpose of quotation and manufacturing. We do not share your IP with third parties.

Yes. You can opt-out of our marketing communications or withdraw consent for data processing at any time by contacting our privacy officer. However, this may affect our ability to fulfill ongoing manufacturing contracts.